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Program Curriculum

The Idaho CPM® program is designed to offer public service professionals an opportunity to develop and improve their management and leadership skills. 

  • Courses are taught by experienced public managers, trainers, and University staff.
  • Blend of theory and practical application.
  • Collaboration and connection with a variety of participants enriching learning.

Participants in CPM® program complete a capstone project to incorporate and utilize the coursework in a real-life project within their agency. The capstone focuses on an opportunity for cost savings, revenue generation, process improvement, or innovation with the workplace.  Courses are provided both face to face and online each month for two consecutive days.  The program involves a total of 300 learning hours, including approximately 50 hours on a capstone project.   In addition to regularly scheduled class hours, Idaho’s CPM® participants will complete additional work that demonstrates the improvement in and application from CPM® course concepts. 

The curriculum includes the following competencies:

Increasing awareness, building skills and modeling behaviors related to identifying potential ethical problems and conflicts of interest; appropriate workplace behavior; and legal and policy compliance.

Meeting organizational goals through effective planning, prioritizing, organizing, and aligning human, financial, material and information resources. Empowering others by delegating clear job expectations; providing meaningful feedback and coaching; creating a motivational environment and measuring performance. Monitoring workloads and documenting performance. Dealing effectively with performance problems.

Inspiring others to positive action through a clear vision; promotes a diverse workforce. Encouraging and facilitating cooperation, pride, trust, and group identity; fostering commitment and team spirit. Articulating a vision, ideas, and facts in a clear and organized way; effectively managing emotions and impulses.

Demonstrating commitment to continuous learning, self-awareness and individual performance planning through feedback, study, and analysis.

Approaching planning, decision-making and implementation from an enterprise perspective; understanding internal and external relationships that impact the organization.

Delivering superior services to the public and internal and external recipients; including customer/client identification, expectations, needs and developing and implementing paradigms, processes and procedures that exude positive spirit and climate; demonstrating agency and personal commitment to quality service.

Acting as a change agent; initiating and supporting change within the organization by implementing strategies to help others adapt to changes in the work environment, including personal reactions to change; emphasizing and fostering creativity and innovation; being proactive.

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